Installing Backup Exec 2014 by using the Installation Wizard

Description

The Backup Exec installation program provides two methods of installation: typical and custom. A typical installation is a simpler installation method than a custom installation and is designed for small or uncomplicated environments. For example, if you use a local Backup Exec server and a few Backup Exec agents or options, then a typical installation may be best for you. A custom installation is designed for large or complex environments. You can also use the custom installation method if you prefer to set all of your options. For example, if you use a remote Backup Exec server or use the Enterprise Server Option, you should perform a custom installation.

With a typical installation, Backup Exec makes the following decisions for you, based on common installation scenarios:

·         Backup Exec is installed to a local Backup Exec server.

·         SQL Express is installed with the default instance.

·         Agents and options are installed if you enter the licenses for them. If you do not enter any licenses, a trial version of Backup Exec is installed. A trial version enables many options that must be purchased separately and are not included as part of Backup Exec.

Note:

The installation program prevents you from selecting a license for an agent or option that is not compatible with the typical installation method, such as the Enterprise Server Option or the Archiving Option.

·         LiveUpdate runs automatically.

Note:	Before you install, make sure that your licenses for the Backup Exec version and any agents or options that you want to install are available. Licenses are required to install Backup Exec and its agents and options. However, you can install a trial version of Backup Exec without a license.
Note:	If you are installing the Archiving Option, ensure that the server does not have any unformatted hard drives. The Archiving Option cannot be installed on an unformatted drive. If your server has an unformatted drive, you should either format the drive or remove it before you attempt to install the Archiving Option.

Choose either the typical installation or the custom installation:

How to install a typical installation

How to install a custom installation

How to install a typical installation

Follow these steps to install a typical installation of Backup Exec.

To install a typical installation of Backup Exec

1.     From the installation media browser, click Install Products, and then select Backup Exec.

If the required version of Microsoft .NET Framework is not already installed on this computer, Backup Exec installs it.

The Backup Exec installation program uses the Microsoft .NET Framework version 4.5.2. However, not all versions of Windows support .NET Framework 4.5.2. If the Backup Exec installation program encounters an operating system that requires the use of a different version of the .NET Framework, Backup Exec blocks the installation and provides an error message that instructs you to install the required version of .NET Framework.

2.     On the Welcome panel, read the license agreement, and then click I accept the terms of the license agreement.

3.     Click Next.

4.     On the Installation Type panel, click Typical installation, and then click Next.

The Environment Check runs automatically.

5.     Review the results of the Environment Check.

6.     Do one of the following:

·         If the Environment Check does not reveal any issues that may prevent a successful installation of Backup Exec, click Next.

·         If the Environment Check reveals any issues that may prevent a successful installation of Backup Exec, click Cancel to exit the wizard. Correct the issues before you attempt to install Backup Exec again.

7.     Select one of the following methods to add licenses:

To enter serial numbers manually Note: An Internet connection is required to validate the serial numbers. If you do not have an Internet connection, import the licenses from the Symantec License File included with your license certificate or install a trial version.	Do the following in the order listed: ·         In the Enter a Serial number field, type the appropriate serial number from your license certificate. ·         Click Add to List. ·         Repeat for each serial number.
To import licenses from the Symantec License File	Do the following in the order listed: ·         Click Import Symantec License File. ·         Browse to the location of your license files, and then select the appropriate file.
To install a trial version	Do not type a serial number or import a license file. Go to step 8.

8.     Click Next.

You may be prompted to enter contact information for maintenance contract serial numbers.

9.     If you entered product activation serial numbers, then on the Review Licenses panel, do one of the following:

To install a licensed version of Backup Exec	Do the following in the order listed: ·         In the Select a Backup Exec edition license to install on the computer field, select the Backup Exec edition to install. ·         Check the check boxes for the agents or options you want to install. ·         Click the drop-down menu, and then select the number of licenses that you want to install.
To install a trial version	In the Select a Backup Exec edition license to install on the computerfield, select Trial.

10.  Click Next.

11.  On the Service Account panel, provide a user name, password, and domain for an Administrator account that the Backup Exec system services can use.

You cannot install Backup Exec with an account that has a blank password on a supported Windows Server unless Windows is configured to allow it. If you try to do so, the following error message appears when Backup Exec services are created:

The account name and/or password supplied is not valid. Re-enter the login information and try again.

You can, however, configure Windows to allow for blank passwords. For more information, see your Windows documentation.

12.  If you want to change the directory where Backup Exec files are installed, click Change, and then select a new location.

If you change the directory to a new location, ensure that you select a secure location where you can store sensitive data such as passwords.

13.  Click Next.

14.  If the SQL Express Setup panel appears, perform the following steps to identify the location of the SQL Express setup file:

·         Click Browse.

·         Navigate to the location where you downloaded the SQL Express 2008 R2 SP2 setup file.

·         Click OK.

·         Click Next.

15.  On the Remote Computers panel, do one of the following:

To install the Agent for Windows on one remote computer	Do the following in the order listed: ·         Click Add. ·         Select Add a Single Computer. ·         Type the fully qualified name of the remote computer or click Browse Remote Computers to locate the remote computer. ·         Under Remote computer credentials, type the credentials that Backup Exec can use to connect to the remote servers. You must use Administrator credentials. ·         Click Next. ·         In the Destination Folder field, enter the path where you want to install the files. ·         Click Next. ·         After all of the computers in the list are validated and the list is complete, click Next.
To install the Agent for Windows on multiple computers using the same settings	Do the following in the order listed: ·         Click Add. ·         Select Add Multiple Computers with the Same Settings. ·         Type the fully qualified name of the remote computer or click Browse to locate the remote computer. ·         Click Add to List. Type the fully qualified name and then click Add to List for all of the remote computers for which you want to push-install the Agent for Windows. ·         Under Remote computer credentials, type the credentials that Backup Exec can use to connect to the remote servers. You must use Administrator credentials. ·         Click Next. ·         In the Destination Folder field, enter the path where you want to install the files. ·         Click Next. ·         After all of the computers in the list are validated and the list is complete, click Next.
To proceed without push-installing the Agent for Windows	Click Next.

16.  Review the Backup Exec installation summary, and then click Install.

17.  If you installed the Agent for Windows on remote computers, on the Remote Installation dialog box, click Next.

18.  When the installation is complete, you can run LiveUpdate, choose to restart the system, view the readme, or remove the Backup Exec shortcut from the desktop.

19.  Click Next, and then click Finish to exit the wizard.

If you chose to restart the system, the computer will restart automatically.

The installation process creates an installation log named BKUPINST15.htm in one of the following directories on the computer where Backup Exec is installed.

·         For Windows 2003: %allusersprofile%\Application Data\Symantec\Backup Exec\Logs

·         For Windows 2008 and later: %programdata%\Symantec\Backup Exec\Logs

See About the installation log.

How to install a custom installation

Follow these steps to install a custom installation of Backup Exec.

To install a custom installation of Backup Exec

1.     From the installation media browser, click Install Products, and then select Backup Exec.

If the required version of Microsoft .NET Framework is not already installed on this computer, Backup Exec installs it.

The Backup Exec installation program uses the Microsoft .NET Framework version 4.5.2. However, not all versions of Windows support .NET Framework 4.5.2. If the Backup Exec installation program encounters an operating system that requires the use of a different version of the .NET Framework, Backup Exec blocks the installation and provides an error message that instructs you to install the required version of .NET Framework.

2.     On the Welcome panel, read the license agreement, and then click I accept the terms of the license agreement.

3.     Click Next.

4.     On the Installation Type panel, click Custom installation, and then click Next.

5.     On the Menu panel, check Local Installation, and then select Install Backup Exec software and options.

6.     Click Next.

The Backup Exec Environment Check runs automatically after you click Next.

7.     Review the results of the Environment Check.

8.     Do one of the following:

·         If the Environment Check does not reveal any issues that may prevent a successful installation of Backup Exec, click Next.

·         If the Environment Check reveals any issues that may prevent a successful installation of Backup Exec, click Cancel to exit the wizard. Correct the issues before you attempt to install Backup Exec again.

9.     Select one of the following methods to enter licenses:

To enter serial numbers manually Note: An Internet connection is required to validate the serial numbers. If you do not have an Internet connection, import the licenses from the Symantec License File or install a trial version.	Do the following in the order listed: ·         In the Enter a Serial number field, type the appropriate serial number from your license certificate. ·         Click Add to List. ·         Repeat for each license for each option or agent that you want to install. ·         Click Next to validate the serial numbers.
To import licenses from the Symantec License file	Do the following in the order listed: ·         Click Import Symantec License File. ·         Browse to the location of your license files, and then select the appropriate file.
To install a trial version	Do not type a serial number or import a license file. Go to step10.

10.  Click Next.

You may be prompted to enter contact information for maintenance contract serial numbers.

11.  If you entered product activation serial numbers, on the Review Licenses panel, do one of the following:

To install a licensed version of Backup Exec	Do the following in the order listed: ·         In the Select a Backup Exec edition license to install on the computer field, select the Backup Exec edition to install. ·         Check the check boxes for the agents or options you want to install. ·         Click the drop-down menu, and then select the number of licenses that you want to install.
To install a trial version	In the Select a Backup Exec edition license to install on the computerfield, select Trial.

12.  Click Next.

13.  On the Configure Options panel, select any additional options that you want to install.

For example, you can select additional standard features, or you can select the agents or the options that are available for a trial installation.

14.  Click Next.

If you selected the File System Archiving Option or the Microsoft Exchange Mailbox Archiving Option, the Archiving Option Environment Check runs in the background. The Archiving Option Environment Check verifies that the computer meets the minimum requirements for installing and configuring the options. If the computer does not meet the minimum requirements, you must uncheck the archiving options or fix the errors before you can continue with the installation.

15.  If you want to install Backup Exec for any additional languages, select the language, and then click Next.

16.  On the Destination panel, do the following:

·         Review the disk space requirements for the items that you selected to install.

·         If you want to change the directory where the Backup Exec files are installed, click Change, and then select a new directory or create a new folder.

Symantec recommends that you do not select a mount point as the destination directory because if you delete the mount point, Backup Exec is uninstalled.

17.  Click Next.

18.  Provide a user name, password, and domain for an Administrator account that the Backup Exec system services can use, and then click Next.

You cannot install Backup Exec with an account that has a blank password on a supported Windows Server unless Windows is configured to allow it. If you try to do so, the following error message appears when Backup Exec services are created:

The account name and/or password supplied is not valid. Re-enter the login information and try again.

You can, however, configure Windows to allow for blank passwords. For more information, see your Windows documentation.

19.  On the Choose SQL Server panel, do one of the following to select a location to store the Backup Exec Database.

Note:	The Choose SQL Server panel does not appear for upgrades. You cannot change the database location during the upgrade process. If you want to change the database location after the upgrade, use BE Utility.
To create a local Backup Exec SQL Express instance	Do the following in the order listed: ·         Click Create a local Backup Exec SQL Express instance to store the Backup Exec database. ·         To change the location of the Backup Exec SQL Express   instance, clickBrowse. ·         Select the location, and then click OK.
To use an existing SQL Server 2005/2008/2012 instance	Do the following in the order listed: ·         Click Use an existing instance of SQL Server 2005 SP4 or later, SQL Server 2008 SP3 or later, or SQL Server 2012. ·         Select the instance. When Backup Exec is installed into an existing instance, the automated Master database restore feature is not available. To recover the Master database, replace it with the Master database copy that Backup Exec automatically creates and updates when the Master database is backed up. See Microsoft SQL Server 2008 Express Edition components installed with Backup Exec.

20.  Click Next.

Backup Exec attempts to connect to the instance.

21.  If the SQL Express Setup panel appears, perform the following steps to identify the location of the SQL Express setup file:

·         Click Browse.

·         Navigate to the location where you downloaded the SQL Express 2008 R2 SP2 setup file.

·         Click OK.

·         Click Next.

22.  If you are prompted, select how the Symantec Device Driver Installer should install device drivers for the tape storage devices that are connected to the server, and then click Next.

Symantec recommends that you select Use Symantec device drivers for all tape devices.

23.  If you are prompted, enter information or choose settings for the additional options that you want to install, and then click Next after each selection.

24.  Review the Backup Exec installation summary, and then click Install.

The installation process takes several minutes to complete. During the process, the progress bar may not move for several minutes.

25.  When the installation is complete, you can run LiveUpdate, choose to restart the system, view the readme, or remove the Backup Exec shortcut from the desktop.

26.  Click Next, and then click Finish to exit the wizard.

If you chose to restart the system, the computer will restart automatically.